Privacy Policy seebet

1. Introduction

This Privacy Policy applies to all users who access and use the seebet platform through the website seebet.onl. By registering an account or using any service on our platform, you agree to the terms stated in this policy.

seebet operates under international licensing and complies with data protection standards set by the relevant regulatory bodies. We are committed to ensuring your privacy is protected at every stage of your interaction with our platform.

2. Information We Collect

We collect various types of information from users to ensure the services we offer can operate safely, efficiently and appropriately for each user. This information includes:

Personal Identification Information

• Full name as shown on your Identity Card or MyKad
• Identity Card number or valid identification document
• Date of birth (for minimum age verification of 21 years)
• Active mobile phone number and email address
• Current residential address

Financial and Transaction Information

• E-wallet account details (Touch 'n Go eWallet, DuitNow)
• Bank information for transactions via FPX
• Deposit history, withdrawals and betting activity
• Records of bonuses and cashback received

Technical and Usage Information

• IP address of the device used
• Web browser type and operating system
• Login data and session records
• Cookies and website tracking data

3. Purpose of Information Use

Every piece of information we collect is used with a clear purpose and in a disciplined manner. The following are the main purposes for using user data on the seebet platform:

• Processing new account registrations and verifying user identity
• Conducting Know Your Customer (KYC) compliance checks in accordance with licensing requirements
• Processing deposits, withdrawals and all financial transactions accurately
• Managing welcome bonuses, VIP cashback and other eligible promotions
• Providing accurate and responsive 24/7 customer support
• Detecting and preventing fraud, money laundering and other unlawful activities
• Complying with applicable legal requirements and licensing regulations
• Improving user experience based on platform usage patterns
• Sending important notifications related to accounts and services

4. Sharing Information with Third Parties

seebet will not sell, rent or disclose your personal information to any third party for marketing purposes without your consent. However, there are certain situations where sharing information is necessary:

Parties That May Receive Your Information

• Payment service providers (for processing deposits and withdrawals)
• Licensed game providers such as PG Soft, Pragmatic Play, JILI and Spribe
• Regulatory bodies and lawful authorities when required by law
• Technology service providers that support our platform operations
• Audit firms and certified accountants for compliance reviews

In all such cases, we ensure that the relevant third parties only use the data provided for the specified purpose and do not retain it longer than necessary.

5. Data Security Measures

We continuously invest in security infrastructure to ensure user data is protected from unauthorised access, loss, misuse or unauthorised alteration.

Technical Measures

• Data encryption using SSL/TLS protocols during transmission
• Password storage using secure hashing methods
• Intrusion detection systems (IDS) operating at all times
• Regular security audits by independent experts

Operational Measures

• Role-based access control for staff
• Cybersecurity awareness training for all employees who handle data
• Incident response procedures that are documented and tested regularly
• Encrypted data backups stored in secure locations

6. Use of Cookies and Tracking Technologies

The seebet platform uses cookies and equivalent tracking technologies to improve your browsing experience. Cookies are small files stored on your device when you visit our website.

Types of Cookies We Use

• Essential cookies: Required for basic platform functions such as verifying your login session
• Performance cookies: Collect information about how users interact with the platform for improvement purposes
• Preference cookies: Store your settings such as language and display preferences
• Security cookies: Help identify and prevent fraudulent activity

You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of our platform.

7. Your Rights as a User

As a user of the seebet platform, you have the following rights regarding your personal data. We respect and facilitate the exercise of these rights:

1. Right of Access: You may request a copy of the personal information we hold about you at any time.
2. Right of Rectification: If your information is inaccurate or outdated, you have the right to ask us to correct it promptly.
3. Right of Erasure: In certain circumstances, you may request the deletion of your personal data, subject to applicable legal requirements.
4. Right to Restriction of Processing: You may ask us to limit the processing of your data in certain recognised circumstances.
5. Right to Data Portability: You have the right to receive your data in a machine-readable format for transfer to another provider.
6. Right to Object: You may object to the processing of your data for certain purposes including direct marketing.

To exercise any of the above rights, please contact our customer support team via 24/7 live chat or email. We will process your request within a reasonable time.

8. Cross-Border Data Transfers

As a platform operating under international licensing, your data may be processed or stored on servers located outside Malaysia. In such cases, we ensure:

• Data transfers are only made to destinations with adequate levels of data protection
• Valid data transfer agreements are signed with all parties involved
• Protection standards equivalent to or higher than those required for Malaysian user data are maintained
• Users will be notified if there is a significant change in how their data is processed across borders

9. Protection of Underage Users

The seebet platform is strictly for users aged 21 and above. We do not intentionally collect personal information from individuals under the age of 21.

Age verification is carried out during account registration as part of our KYC procedure. You are required to submit a valid identification document to confirm you meet the minimum age requirement.

10. Contact Us About Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact our team through the following channels: